Appointment
Dana Whitfield
Water heater flush · $175
- When
- Tuesday, 9:00–10:30 AM
- Assigned to
- Priya
- Address and phone
- 418 Cedar Lane · (555) 014-2290
Job notes
“Use the side entrance. Water heater is in the basement. Call when you arrive.”
For service teams from one person to ten
Scheduling that simplifies your day.
Every appointment. Everyone involved. All in one place.
No signup required for the demo.
From $29/month for 1–2 people. See pricing
Want to keep your current scheduling software? Fill cancellations with Patcher Connect
Aaron Roberts · Patcher founder · Buffalo Bolt owner/operator
From the founder
Getting a small business off the ground is hard enough. Your scheduling software should make it easier.
I own Buffalo Bolt. There’s two of us, and I was paying for Jobber mostly to schedule jobs and send quotes. It did a lot more than that, but we didn’t need most of it. Honestly, I didn’t even understand half the features—and it was expensive for what we actually used.
That frustration is what led me to create Patcher. I wanted something simple for a small business: keep your appointments straight, see your day at a glance, and let customers book online. Something you can get comfortable with while you’re busy getting your business going.
If you’re still using pen and paper, I want this to be an easy next step. And if you’re like me, paying for a big system just to use the basics, I built this with you in mind.
Booking
Booked before you hang up.
Find your customer, pick a time, and get on with your day.
“Can you fit me in Tuesday morning? The water heater needs a flush.”
Today Tue, Oct 13
Priya Nair 3h booked · 1 opening 4h 30m booked Sam Okafor 4h 30m booked
Theo Ruiz
Faucet repair · $95
9:00 – 10:30 AM
Open · 1h 30m
Dana Whitfield
Water heater flush · $175
Just bookedLunch
Bea Costa
Drain cleaning · $140
Omar Haddad
Leak inspection · $89
Nia Brooks
Faucet repair · $95
Lunch
Luis Ortega
Water heater flush · $175
- Customer Dana Whitfield
- Service Water heater flush, $175
- Time Tue 9:00 with Priya
- Booked not yet Tue 9:00
9:00–10:30 AM · Priya
Dana's appointment is on Priya's calendar with the service, price and time.
Try live demo
No signup required. Explore a sample business.
Where the work happens
At their place. Or yours.
Tell Patcher whether you go to customers or they come to you. The suggested times follow.
Do both? Set it per service. Travel still counts between different locations.
Harbor Plumbing · Wednesday
Luis Ortega 3h booked · 33 min driving
Theo Ruiz
Faucet repair
18 min drive
Marisol Pena
Drain cleaning
15 min drive
Suggested time
Time for the drive before this appointment.
June Lau
Faucet repair
Maple & Co. Grooming · Wednesday
Ava Reyes 3h 30m booked · 1 opening Noor Haddad 3h 30m booked
Biscuit
Full groom
Pepper · Nail trim
Suggested time
A full hour free with Ava.
Mochi
Full groom
Daisy
Bath & brush
Rufus
Bath & brush
Luna
Full groom
Leave room for the drive.
Suggested times account for the job, the journey, and your team’s availability.
Keep the day running back to back.
Find room for the service with someone who’s available.
Online booking
They pick a time. You keep working.
Share your booking page so customers can choose a service and an available time.
Your customer books
Book with Harbor Plumbing
- Service
- Leak inspection · 60 min $89
- Time
- Thursday, Oct 9 · 1:00 PM
- Your details
- Nia Brooks · (555) 014-3318
Your calendar updates
Thursday, Oct 9
Priya Nair 2h 30m booked Sam Okafor 1h booked · 1 opening 2h booked
Bea Costa
Water heater flush
Theo Ruiz
Faucet repair
Omar Haddad
Leak inspection
1:00 – 2:00 PM
Open · 1h
Nia Brooks
Leak inspection · $89
Confirm instantly or receive a request to schedule—set it per service.
Cancellation filling
Cancellations happen. Put the opening to work.
Patcher finds customers with upcoming appointments who could move sooner. You approve the lineup, and Patcher takes care of the follow-up.
- 01
Find the right fit.
Get a shortlist of customers whose appointments fit the opening, with drive time considered when needed.
- 02
Review and approve.
Choose who to contact and in what order before any texts go out.
- 03
Let Patcher follow up.
Customers receive the offer one at a time. When someone accepts, Patcher updates the schedule and stops the outreach.
Organized by default
The details stay with the appointment.
The customer, the work, and what you agreed—all there when you need them.
Need to quote first? Send an estimate customers can review and approve online.
Free setup and switching help
Switch to Patcher. We’ll help you get settled—for free.
Using Jobber, MoeGo, or Housecall Pro? We’ll handle bringing your agreed information into Patcher, help set up your business, and walk you through your new schedule.
Coming from another system, spreadsheets, or paper? We’ll work with what you have and help you get started.
Patcher pricing
Every feature. One price for your team.
Choose by how many people take appointments. Office-only staff don’t count.
-
1–2 people
$29 /month
Total for your team
-
3–6 people
$79 /month
Total for your team
-
7–10 people
$149 /month
Total for your team
Included with every team size
Manage your day
- Shared team calendar
- Services, pricing, and team availability
- Customer details and appointment notes
- Travel-aware scheduling when you visit customers
Make it easy for customers
- Online booking, instant or by request per service
- Appointment details through a customer link
- Reschedule from a link you send, no phone call needed
- Estimates customers can review and approve online
- Confirmation texts for online bookings
Fill cancellations
- Find customers who fit the open time
- Review and approve who gets contacted
- Send offers and handle the follow-up
- Update the schedule when someone accepts
Today and as we add more: there are no add-ons and no higher tier to unlock.
Have more than ten people, or want help getting started? Book a call
Common questions about Patcher
Can I book appointments myself when someone calls?
Yes. Pick the customer (or add them), choose the service and price, pick a time and team member, and save. The time is checked against the rest of the day before it saves, so you can't double-book.
Can customers book online?
Yes. You get a booking page to share. Customers choose a service and an available time, then leave their contact details. For each service you decide whether a booking confirms right away or comes to you as a request to schedule.
Does it work if customers come to my business?
Yes. Set your business to "customers visit us" and suggested times only need to fit the service and who's working. Appointments at your location sit back to back, with nothing between them.
Does it account for travel when we visit customers?
Yes. With "we visit customers" on, suggested times leave room for the drive between jobs as well as the service itself and each team member's hours. If you do some of both, set it per service; travel still counts between different locations.
Can I start with just myself?
Yes. The smallest plan covers one or two people, and you can add teammates whenever you're ready.
Do I need another scheduling system?
No. Patcher is the schedule: your appointments, customers, services, and team's day live here. If you already run on MoeGo, Jobber, or Housecall Pro and only want help filling cancellations there, that's Patcher Connect.
How does filling cancellations work?
When an appointment is cancelled, Patcher looks at customers already on your books who could take the earlier time and lines them up for you. You approve the lineup, Patcher texts them one at a time, and when someone accepts their appointment moves into the opening and the outreach stops. Pause it anytime.
Who counts toward my team size?
People who are scheduled on appointments. Office staff who never take an appointment don't count, and the count follows your team as it changes.
Are future features included?
Yes. Every plan includes every feature, including the ones we add later. There are no add-ons and no higher tier to unlock.
Can you help me switch from another system?
Yes, and it's free. If you use Jobber, MoeGo, or Housecall Pro, we handle bringing your agreed information into Patcher, set up your business, and walk you through your new schedule. Coming from another system, spreadsheets, or paper, we work with what you have. We agree on what comes over before we start; your subscription is priced separately.
How do I get started?
Create your account, and we set Patcher up for your business — there's nothing to install. While Patcher is rolling out, we turn it on for each new business ourselves, so you'll hear from us to get your services, team, and hours in place.
Make tomorrow easier to schedule.
Bring your appointments and team into one clear schedule.